// Policy
Returns
Every WW<3 piece is printed just for you after you order it. Because of that, we can't take back items for change of mind or the wrong size — please check the size guide before you buy. If anything is wrong with what we made, we'll make it right.
We replace or refund, free, if
- the print or embroidery is flawed, misplaced, or doesn't match the product page
- the item arrived damaged or defective
- you received the wrong item or size (different from what you ordered)
- the package was lost in transit (see Shipping)
How to claim
- Email hello@worldwidelove.org within 30 days of delivery with your order email and a clear photo of the issue.
- We reply within 2 business days. Most claims are approved without you having to send anything back.
- You choose: a free replacement, or a full refund to your original payment method (5–10 business days).
Not covered
- Ordering the wrong size or changing your mind
- Normal garment-dyed variation — each piece fades a little differently, and that's the look
- Wear, washing damage, or claims made more than 30 days after delivery
- Items marked final sale (limited Void drops), except for misprints or defects
Your statutory rights
This policy doesn't limit any rights you have under the consumer protection laws that apply to you.
Last updated: September 2026
